Remove “Windows protected your PC” Scam

Written by Valdis Koks

“Windows protected your PC” scam that shows an alert that claims to be a Window notification. This alert indicates that your system files will be deleted and claim that your system has problem.

Skip reading the details and find out how to get rid of “Windows protected your PC” fake Tech Support Scam!

When the “Windows protected your PC” Scam is shown in your browser it will contain the specific text similar to the following.

Windows protected your PC
Windows SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk. For technical support cal on +1-855-595-7999 (Toll Free) Publisher: Unknown Publisher
App: windows10manager(1).exe
 
It then suggests you to download and install a potentially unwanted anti-malware tool or another unwanted utility, which you must not do.

Regretfully, browser-based tech support informs make it tough to close down the display or in most cases also the internet browser itself. The bright side, almost all browser-based technology support frauds can be closed down by going to the Windows Task Manager as well as closing down the browser process. It is necessary to recognize, however, that if you terminate the internet browser procedure that you do not bring back previously shut web sites if motivated by the web browser when you introduce it once again.

Furthremore, as long as conventional website ads might show internet browser tech assistance rip-offs, they are additionally generally utilized by several adware-type applications. Thus, if you are completely encountering web browser based technology assistance frauds, you need to embark on scan research of your computer for adware.

“Windows protected your PC” – Why?

Windows protected your PC Scam is presented through ads that forward you to web sites that show this fraud. Such advertisements can be shown by mounted adware applications or by means of less than trustworthy web pages that are revealing them to produce advertising and marketing income.

In the majority of the cases, if you run into a browser-based fake tech assistance fraud, after that you can merely close down the browser and also launch it once more. On the other hand, if you are permanently encountering rip-offs comparable to the” [NAME] ” alert, then you require to scan your device for adware as well as do away with anything that lies within your system.

Self Help Instructions

This tutorial contains detailed facts, but has been elaborated in such a manner so that anyone can refer to it. Please make sure your information is backed up before you proceed.

To get rid of “Windows protected your PC”” Tech Support Scam, please undertake these steps:

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This elimination tutorial may look also made complex due to the number of the turning points and also many applications that will certainly be applied. It was just specified this way to render easy-to-understand, comprehensive, as well as easy to grasp guidelines that any individual can relate to obtain free this hazard at no charge. Prior to using this tutorial, we provide you read it once and download all other vital applications to your desktop computer. As soon as you so, please print this short article as you might require to close down your web browser home window or reactivate your device.
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To close a browser-based Tech Support Scam alert, initial check if you can shut the tab it is being revealed on or the internet browser itself. If you are incapable of doing so, after that you require to comply with the steps below depending on your operating system.

Windows 8 & Windows 10Windows 7 & Windows Vista

To shut down Windows protected your PC Tech Support Scam, you should stop the process for the browser that is now showing the browser-based tech support scam. To do this we will refer to the help of the Windows Task Manager. To start the task manager, hit the CtrlAlt, and Delete buttons simultaneously to reveal the Windows security screen displayed below.

Windows 10 - Task Manager

As soon as the above message is open, click on the Task Manager link as shown by the red arrow in the picture shown above.

The Windows Task Manager will now open and show all the active programs on the device as displayed below.

Tech Support Scam - the active programs end task

Browse via the list of running programs and left-click once on the task related to your web browser. The names for an active browser could specify Microsoft Edge,Internet ExplorerChrome, Opera and Firefox.

As soon as you have chosen a browser task, click on the End Task button to shut down the program and the browser tech support scam.

You need to close all web browser tasks as quickly as the window presenting the tech support scam is closed down.

The next time you start your browser, do not allow the browser to show the last opened up website. You can currently most likely to the following steps.

To shut down Your Windows 7, Windows Vista is damaged and irrelevant Tech Support Scam, you should stop the process for the browser that is now showing the browser-based tech support scam. To do this we will apply the Windows Task Manager. To launch the task manager, hit the CtrlAlt, and Delete buttons simultaneously to obtain the Windows security message displayed below.

Windows 7 - Task Manager

At the above screen, click on the Task Manager option to launch the Windows Task Manager.

When Task Manager is launched you will be in the Applications area as displayed below.

Windows Task Manager - Applications

Right now, you need to select the Processes tab.

You will now end up at a screen that displays the active processes on your device. Click on the button revealed Show processes from all users as displayed in the picture below.

Windows Task Manager - End Process

Afterwards, check the list until you encounter your web browser’s process and left-click on it as soon as it gets highlighted. As soon as you choose the browser’s process, click on the End Process button as displayed by the red arrow in the image above. If you are uncertain of the process name to terminate, please have a look at the table below:

When you are using this browser: Terminate this process:
Internet Explorer iexplore.exe
Chrome chrome.exe
Safari Safari.exe
SeaMonkey seamonkey.exe
Opera opera.exe
Firefox firefox.exe

As soon as you click on the End Process button, Task Manager will ask you to prove if you are sure you would like to shut it down as displayed in the image below.

Windows Task Manager - End Process yes

Right now, you need to click on the Yes button for the purpose of killing the process.

Your browser window must now be shut down. The next time you start your browser, do not permit the browser to open the last opened website. You may now go to the next steps.

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In order to stop any applications that may complicate the removal procedure we should first download the Rkill application. Rkill will inspect your device for available virus threats and try to stop them so that they would not prevent the removal procedure. For this purpose, you need to download RKill to your device via the following link.

Once you visit the download page, click on the Download Now button named iExplore.exe. If you are prompted what location to save it, make sure to save it on your desktop.

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As soon as it is downloaded, double-click on the iExplore.exe icon. This way, you will automatically try to terminate any processes related to Windows protected your PC Tech Support Scam and other threats. Please take your time while the application searches for various malware apps and terminates them. As soon as this has been done, the black window will automatically shut down and a log file will come up. You need to review the log file and then shut down so you can proceed with the next step.

If you have issues using RKill, you can download the other renamed versions of RKill via the rkill download page. All of the files stand for renamed copies of RKill, which you can use instead. Please bear in mind that the download page will come up in a new browser window or tab.

Do not restart your device after running RKill as the malware applications will be launched again.

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Right now, you should download Loaris Trojan Remover, for the purpose of scanning your device for any any viruses, adware, or potentially unwanted applications that may be in place. Go ahead and download Loaris Trojan Remover via the following location and save it to your desktop:

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As soon as it is downloaded, shut down all applications and open windows on your device.
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At this point, double-click on the icon on your desktop named loaris-mypc.exe. This will begin the installation process of Loaris Trojan Remover into your system.
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As soon as the installation starts, proceed with the installation guidelines in order to keep up with the installation procedure. Do not make any amendments to the default parameters and when the application has completed installing, Loaris will automatically launch itself and shown the main screen.
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You will at this point be at the main screen for Loaris Trojan Remover as displayed below.

Loaris Trojan Remover - Scan Tab
Choose the Full Scan button to start the malware elimination scan.

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Loaris will now begin scanning your device for viruses, adware, and potentially unwanted applications. This procedure can take quite a continuous time, so we offer you do something else and from time to time check on the stage of the scan to check when it is over.

Loaris Trojan Remover - scanning in process

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As soon as Loaris has completed scanning it will show a screen that notifies of any applications that have been removed. Please keep in mind that the applications detected may be different than what is displayed in the image below.

Loaris Trojan Remover - show viruses
Inspect the scan results and when you are ready to proceed with the cleanup procedure, click on the Apply button to remove or repair all of the the chosen results.

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As soon as the procedure is completed, you will encounter a screen that reports Completed. At this moment, you may shut down the Loaris Trojan Remover screen and proceed with the remainder of the guidelines.
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If you are still experiencing issues with Windows protected your PC Tech Support Scam then you need also to reset your browsers back to their default settings. Please keep in mind that this solution will delete all available add-ons, extensions, toolbars and other available customizations but will leave your bookmarks and favorites unchangeable.

We recommend that you reset your browser settings with the help of Trojan Killer Portable. For this puprose, perform the following steps.

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Download Trojan Killer Portable by clicking on the button below:

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Install and start the program. Click on the icon in the form of the globe to open the built-in utility to reset your available browsers:

Icon to open the utility to reset browser settings with Trojan Killer

Icon to open the utility to reset browser settings with Trojan Killer

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Select the browsers you would like to reset and the available reset options. Finally, click on the “Reset” button:

Trojan Killer Portable - "Reset" button

“Reset” button

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Once the process is completed, you will encounter the following message:

Trojan Killer Portable - Reset complete

Reset complete

Your system should now be fixed and the ‘Windows protected your PC Tech Support Scam’ issue should be resolved. In case your present anti-malware tool permitted this utility on your device, consider buying the full version of Loaris Trojan Remover to get the defence against these kinds of infections in the future.

If you are still experiencing problems with your computer after fulfilling these standards, please do not be reluctant to connect with us through remarks.

About the author

Valdis Koks

Security engineer, reverse engineering and memory forensics

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