‘Your PC Ran Into A Problem And Needs To RestartProblemHow to Fix?

The explanation of ‘Your PC Ran Into a Problem and Needs to Restart Errorissue

‘Your PC ran into a problem and needs to restartstands for a typical Windows error that causes the PC to go into the blue screen of death, a.k.a. BSOD. It typically notifies the user that due to certain problems the PC is no longer capable of functioning in a proper way. The most common reasons that generate this message on screen are modifications in registry or computer hardware, problematic driver installation or inappropriate computer shutdown.

Repairing the unexpected PC shutdown issue can be tricky, especially if the PC enters a restart loop without permitting you to do anything. 在大多数情况下, the computer shuts down quickly after the launch of the system and shows the following alert:

Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then you can reboot.


In some instances, the blue screen quotes the error code, and in some situations, it doesn’t. Most common error codes are INACCESSIBLE_BOOT_DEVICE, KERNEL_SECURITY_CHECK_FAILURE, BAD_SYSTEM_CONFIG_INFO, SYSTEM THREAD EXCEPTION NOT HANDLED, MEMORY MANAGEMENT, WHEA_UNCORRECTABLE_ERROR, and others.

Each of these states the trouble and can help to fix it faster. 仍然, this guide is meant to help in every situation, with the error code or without it. Below please find the most common methods how you can fix ‘Your PC ran into a problem and needs to restartproblem on Windows.

Fix ‘Your PC ran into a problem and needs to restartEasily

  1. For safety considerations, please reboot your PC in Safe Mode. You can locate a wide list of options on how to do it in this tutorial we elaborated previously – 如何以安全模式启动 Windows (2020 教程).
  2. The simplest method is to hit Windows key+R, 类型 系统配置 并击中 进入. Then proceed to the 开机 tab and choose Safe Boot + Network. 然后, click on 申请Ok. Reboot your PC.

解决方案 1. Prevent your device from rebooting automatically

The first step to prevent the PC from automatically rebooting is to take its permission to do so. 为了这个目的, you should deactivate the automatic computer restart option. Here is a tutorial on how to perform it:

  1. Start Run prompt by hitting Windows+R keys simultaneously. Specify sysdm.cpl 并按 进入.sysdm.cpl
  2. This reveals System Properties window. Scroll down to the Advanced tab and then go to the Startup & Recovery Settings.
  3. 在此刻, uncheck the option under System Failure that indicates “Automatically restart.” Select 好的.PC Ran Into A Problem And Needs To Restart - rebooting automatically
Deactivating Auto Restart Function prevents PC from rebooting automatically.


解决方案 2. Perform a system file checker or DISM scan

  1. Apply Windows search to locate Command Prompt. Right-click on it and select Run as Administrator. When asked, provide the password.
  2. In the CMD window specify sfc /scannow. Take time to wait until the process is completed.
  3. Check if the issue still occurs.

In case you couldn’t perform SFC scan, start DISM scan:

  1. Run the command prompt as administrator (as previously explained) and provide the below-mentioned command: DISM /Online /Cleanup-Image /RestoreHealth.
  2. This procedure may last up to 20 minutes. Upon termination of this scan, perform SFC scan once again.
  3. Check if the issue was resolved.PC Ran Into A Problem And Needs To Restart -system file checker or DISM scan
Try executing SFC scan first, if it won’t help, run DISM first, then try executing SFC again.


解决方案 3. Updating drivers

As previously indicated, the auto-restart in combination with error message ‘Your PC ran into a problem and needs to restartmay have taken place because of certain faulty software drivers. 因此, we’d like to recommend you to stay away from the assistance of any driver-updating software because these apps are often poorly reliable or are spread in a bundle with potentially unwanted applications (PUAs).

  1. In order to update drivers manually, you should open device manager. The first step is to launch Run window by means of the R+Windows hotkey. Then specify devmgmt.msc 并击中 进入.devmgmt.msc
  2. 在此刻, expand the category you would like to see and then right-click on the device to select Update Driver. 选择 Search automatically for updated driver software.
  3. Once found, update the driver by selecting the latest version.
  4. Repeat the milestones with all devices.PC Ran Into A Problem And Needs To Restart - Updating drivers
Make sure to update drivers one after another as displayed in the image above.


解决方案 4. Unplug external devices

Try to refresh in your memory what external devices you have recently connected to your PC. These could be causing the problem. Unplug and start your PC to check if the ‘Your PC ran into a problem and needs to restarterror remains. If you encounter that a device is causing your PC malfunction, it means it is the source of the trouble. Do not plug it to your device again.

解决方案 5. Uninstall recently installed programs

If you have recently installed some new applications on your device, it is time to check which one is causing the trouble. Check the dates of software installation and find out when did the computer start to reboot automatically. You can locate the list of recently installed programs by searching for Apps & Features in Windows search. Then simply sort programs according to their by 安装 date, make them highlighted and 卸载 them.

解决方案 5. Update Windows

In some instances, updating Windows aids to resolve a lot of issues. Please check if there are any updates in place and install them to fix Your PC ran into a problem and needs to restart problem.

Updating Windows 10:

  1. Access Windows Settings > Update & Security. 在此刻, check for Windows updates.
  2. Once available, download and install them. Reboot your PC.PC Ran Into A Problem And Needs To Restart - Update Windows
Proceed to Update and Security Settings as displayed in the picture.


Inspect whether the ‘Your PC ran into a problem and needs to restart errorremains. If it does, choose the next method.

Updating Windows Vista, 7, 8, 8.1:

  1. Once in the search box, specify 控制面板. In Small Icons format, click Windows Update. When using Category view mode, 继续 System and Security > Windows Update.
  2. 在此刻, install all updates in place.

解决方案 6. Inspect if the PC’s temperature is normal

One of the reasons causing PC shutdown issues is the hardware overheating. 因此, you may want to check if it isn’t the reason of ‘Your PC ran into a problem and needs to restartPC reboot cycle.

The easiest solution to check this is to shut down your PC and keep it that way for a while, 例如, two hours. This helps the computer to cool down. Then switch it on and check if you run into the same issue soon. If not, you need to consider resolving the overheating trouble for all.

There are many reasons for the hardware overheating, such as improper device location (for instance, poorly ventilated area or room), availability of vents that enable air to ventilate within the casing, dust build-up, air-cooling system problems and so on. It is necessary to realize that heat can damage essential PC hardware components, 例如, the motherboard or video card. 因此, we offer to check for solutions on how to resolve this issue too.

解决方案 7. System Restore method

If you do not know anything about the System Restore option, all we can specify is that it works as a time machine that restores and reverts your device to be in the mode it was at some time previously. 因此, it can go back before amendments that now reveal ‘Your PC ran into a problem and needs to restart’ 警报.

  1. Windows key+R 并指定 sysdm.cpl, click on 好的. 继续 System Protection 区域.
  2. 选择 System Restore…
  3. 申请 下一个 按钮. If available, 选择 Show more restore points. You will now encounter all restore points that you made previously. Select one and choose 下一个.
  4. Follow the guidelines provided on your screen to perform the system restore process.



安全工程师, 逆向工程和内存取证